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Luxury Services

LUXURY SERVICES

HAND-CRAFTED SERVICE

Madison Parke is hand-crafted to service only the finest residential properties in the United States, where five star, white glove service is the expectation, not the exception. Recruited substantially from the hospitality industry, our management team simply does not know how to do it any other way.

Luxury Services

Attitude of Grace

The experience begins with an attitude of grace and service reflected in every employee, from the General Manager to porters, from car valets to the concierge. It is achieved by skillfully recruiting, screening, and training site personnel who perform their jobs with both precision and pride; and then by providing constant oversight reinforcement to every employee on every shift.

Lifestyle Management

More than traditional concierge services, lifestyle management is our commitment to exceed the unique needs and desires of each resident. Under the supervision of our Executive Concierge, our team is trained to design services consistent with each resident’s needs and desires.

ANTICIPATING RESIDENT NEEDS

Anticipating the needs and desires of your residents is the cornerstone of Madison Parke’s lifestyle services. Our Lifestyle Concierge interviews each resident to learn the nuances of their lifestyle, their expectations for their new residences and how they wish to use the services of our Lifestyle Concierge.

Once the interview is complete, the Lifestyle Concierge establishes a resident file which lists the preferences and interests of the resident. The resident file is updated with each resident request and is maintained in concert with our lifestyle database.

BEYOND THAT OF A FIVE-STAR HOTEL

Our Lifestyle Concierges are expert providers of all amenities found at luxury hotels. But, we do not stop there. We joyfully coordinate anything and everything your residents will desire. Our extraordinary amenities are beyond that of a five-star hotel.

Some of our more extraordinary amenities are:

  • Event planning and coordination (including travel, transportation, lodging, catering, equipment rentals and registration materials)
  • Personal assistant and personal shopping coordination
  • Health and wellness coordination (including personal trainers, nutrition and massage therapy)
  • Floral (including botanical service and floral arrangements)

And of course, we offer:

  • Pet grooming and walking
  • Grocery shopping and delivery
  • Car services (repair and detailing)
  • Housekeeping and handyman services
  • Dining reservations
  • Travel booking (rental car, train, airplane and limousine)
  • Tickets (events, sporting and theater)
  • Dry cleaning and in-home tailoring
  • In-home salon styling

These are just some of the amenities we offer. Our executive team will tailor a package specifically for you, based upon your community’s desires and budget.

WE DO THE RESEARCH FOR YOU

Madison Parke maintains relationships with a host of preferred vendors. These are vendors that we feel deliver the level of quality service your residents expect and deserve. As a Madison Parke client, your residents will have access to these vendors and will benefit from the relationships which we have established.

  • Category : SERVICES
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